BeST balances tactical and strategic considerations in preparing organizations for crisis In 2016, Deloitte and Forbes ran a study in which they concluded that “for any organization, crisis is a matter of ‘when’, not ‘if.’ And the larger and more global the company, the greater the exposure to risk.” (A Crisis of Confidence, 2016). In... Continue Reading →
When crisis unfolds, it is not the event itself that counts. It is the response. And while the strength of Facebook’s response to the recent Cambridge Analytica scandal has been disputed around the world across conference rooms and dining rooms alike, one thing remains irrefutable- there are no signs that Facebook’s profitability was hit by... Continue Reading →
Co Authored by Chelsea Zfaz and Dr. Moty Cristal Early morning on March 22, technical issues began interfering with the normal functioning of the City of Atlanta’s computer systems. It quickly came to light that a number of these systems had fallen victim to a ransomware attack. The entry point for the attack was a... Continue Reading →
by Chelsea Zfaz In 2015, I was recruited to manage a team of humanitarian professionals sent to Myanmar to support the response to massive flooding that inundated a majority of the country. Equipped with an incredible team of water engineers, psychologists and social workers, we set out to the farthest reaches of the country to... Continue Reading →
What happens when a city’s critical infrastructure is targeted by cyber criminals? Are there mechanisms in place to ensure operational continuity of the vast network of municipal services? Could traffic be disrupted? Sensitive citizen information leaked? We are thrilled to be presenting one of our latest Crisis Management Simulations at the MuniExpo in Tel Aviv... Continue Reading →
Crisis is a matter of “when,” not “if.” And the larger and more global the company, the greater the exposure to risk. 