BeST balances tactical and strategic considerations in preparing organizations for crisis
In 2016, Deloitte and Forbes ran a study in which they concluded that “for any organization, crisis is a matter of ‘when’, not ‘if.’ And the larger and more global the company, the greater the exposure to risk.” (A Crisis of Confidence, 2016).
In such a globalized world in which even the slightest mismanagement of operations can quickly spell the end of an organization, companies can no longer afford to be unprepared for the crises to which they are vulnerable.
BeST offers a comprehensive solution for large organizations that are run from the corporate level with close connectivity between offices in various locations around the world. When considering crisis preparedness in such a context, one must take into account the strategic considerations that the corporate level must manage, while simultaneously accounting for the tactical considerations that the regional level must manage.
This can be accomplished through employment of the BeST software. BeST runs strategic war-games for organizations’ corporate levels while also running smaller tactical war-games for offices at the regional level. This software thrives when applied to multiple layers of an organization. The information collected from the tactical games will allow the corporate level to understand how each of the regional level will deal with crisis as well as to anticipate the type of information the corporate level could receive regarding both regional-related and corporate-related crises.
By the end of the simulations, the regional offices will have learned how they could prepare for, and respond to, various crises. The corporate level will have learned how to strategically manage a crisis and how to anticipate tactical predicaments which may affect both the regional level’s and the corporate level’s integrity.
Such an approach to crisis simulations can be applied to a multitude of crisis scenarios: from cyber-attacks to natural disasters, from terrorist incidents to workplace violence, from public relations mishaps to stock market dips.